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Privacy Policy

Privacy Policy – Pin-Stars

At Pin-Stars CA (https://pin-stars-ca.net/), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data while ensuring a secure and responsible gaming environment. By using our services, you agree to the terms detailed in this policy.

1. Information We Collect

To provide an optimal gaming experience and comply with legal regulations, we collect the following types of data:

  • Account Information: Name, email address, phone number, and other details provided during registration.
  • Financial Transactions: Deposits, withdrawals, wagering history, and bonus usage.
  • Communication Records: Emails, chat messages, and support inquiries.
  • Responsible Gaming Data: Activity monitoring to ensure adherence to safe gambling practices.
  • Third-Party Verification Data: Identity confirmation, fraud prevention checks, and credit history validation.
  • Technical & Device Information: IP address, browser type, device specifications, and operating system details.
  • Gameplay Insights: Session duration, game preferences, and betting activity.
  • Usage Analytics: Platform navigation, browsing behavior, and interaction tracking.
  • Anonymized Data: Non-identifiable information used for research, service optimization, and statistical analysis.

2. How We Use Your Data

Your information is processed for the following purposes:

  • Account Management: Enabling account registration, profile updates, and secure access.
  • Security & Compliance: Preventing fraud, ensuring fair play, and meeting legal requirements.
  • Responsible Gaming Monitoring: Identifying gambling patterns and implementing player protection tools.
  • Marketing & Promotions: Sending personalized offers, updates, and tournament invitations.
  • User Experience Enhancement: Improving website functionality and optimizing platform performance.
  • Regulatory Compliance: Adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Customer Support Services: Handling account-related queries, resolving disputes, and processing transaction requests.

3. Cookies & Tracking Technologies

We utilize cookies and tracking tools to enhance user experience and website performance. Cookies help us:

  • Store login credentials and preferences.
  • Analyze site traffic for usability improvements.
  • Deliver personalized offers and targeted promotions.

Users can modify cookie settings in their browser. However, disabling cookies may affect site functionality.

4. Data Sharing & Third-Party Disclosures

We do not sell your personal data. However, we may share your information in specific cases:

  • Regulatory & Legal Compliance: When required by law enforcement or regulatory authorities.
  • Fraud Prevention & Security: Partnering with security agencies to prevent fraudulent activities.
  • Service Optimization: Providing anonymized data to research and analytics partners for platform enhancements.

5. Your Rights & Data Control

As a Pin-Stars CA player, you have the right to:

  • Access and review your stored personal data.
  • Request updates or corrections to inaccurate information.
  • Restrict or object to certain types of data processing.
  • Request data deletion, where legally permitted.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact our Support Team for assistance.

6. International Data Transfers

Since we operate globally, your data may be processed outside the European Economic Area (EEA). We apply strict security protocols to ensure your information remains protected, regardless of location.

For more details on data transfers, please contact our Support Team.

7. Data Retention Policy

We retain personal data only as long as necessary for regulatory, security, and operational purposes. Some information may be stored after account closure for fraud prevention, responsible gaming monitoring, and legal compliance.

8. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulations or business operations. Users are encouraged to review this page regularly to stay informed of any modifications.

9. Contact Us

If you have any questions about this Privacy Policy or need assistance with your data rights, please contact our Support Team at https://pin-stars-ca.net/.