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Responsible Gaming

Responsible Gaming – Pin-Stars CA

At Pin-Stars CA (https://pin-stars-ca.net/), we are committed to creating a gaming environment that is fun, fair, and responsible. While online gaming is an exciting way to enjoy entertainment, we recognize the importance of keeping it a controlled activity. We encourage all players to engage in responsible gambling practices and provide tools to help you manage your gameplay effectively.

Our Commitment to Safe & Responsible Gaming

We strive to ensure that gambling remains a positive experience by:

  • Offering self-management tools to help players control their gaming activity.
  • Providing access to support resources for individuals who may need assistance.
  • Enforcing strict age verification to prevent underage gambling.
  • Educating players on healthy gambling habits and responsible play.

How to Recognize Problem Gambling

Gambling should be enjoyable, but if it starts to interfere with your personal or financial well-being, you may be developing a problem. Some warning signs include:

  • Gambling more frequently or for longer periods than intended.
  • Feeling anxious, stressed, or guilty about gambling.
  • Attempting to recover losses by increasing bets.
  • Neglecting work, family, or personal responsibilities due to gambling.
  • Borrowing money or using essential funds to gamble.
  • Hiding or lying about gambling activities.

If any of these apply to you, we recommend utilizing our responsible gaming tools or seeking professional help.

Responsible Gaming Tools

To help maintain control over gambling habits, we offer a variety of self-regulation options. These tools can be activated through account settings or by contacting our Support Team:

  • Deposit Limits: Set maximum deposit amounts per day, week, or month.
  • Loss Limits: Restrict how much you can lose within a selected timeframe.
  • Bet Limits: Control the maximum wager per session.
  • Session Limits: Manage how long you can play in one sitting.

Any request to increase limits will require a cooling-off period before taking effect.

Self-Exclusion & Account Restrictions

If you need a break from gambling, we provide self-exclusion options:

  • Temporary Cool-Off Periods: Restrict your account access for a short duration.
  • Long-Term Self-Exclusion: Suspend your account for six months to five years. Once set, this restriction cannot be reversed until the period expires.
  • Permanent Account Closure: If you feel that gambling is no longer right for you, you can request a permanent account closure.

Attempting to register a new account while self-excluded is a violation of our Terms of Service and may result in a permanent ban.

Preventing Underage Gambling

At Pin-Stars CA, we have a strict 18+ age requirement and implement robust verification measures to prevent minors from accessing our platform. However, parents and guardians can take additional steps to safeguard against underage gambling.

To help prevent minors from accessing gambling platforms:

  • Always log out of your account after playing.
  • Do not store login credentials on shared devices.
  • Utilize parental control software such as:
    • Net Nanny (www.netnanny.com)
    • CyberSitter (www.cybersitter.com)

If you suspect that a minor has gained access to our platform, please contact our Support Team immediately.

External Support & Gambling Assistance

If you or someone you know is struggling with gambling, professional help is available. The following organizations provide confidential support:

  • Gambling Therapy – Global support for individuals facing gambling-related challenges.
  • Gamblers Anonymous – A peer-support community for those recovering from gambling addiction.
  • GamCare – A UK-based organization offering free advice and support.
  • BetBlocker / GamBan – Software designed to restrict access to gambling websites.

We encourage players experiencing gambling-related difficulties to seek assistance and make use of our self-exclusion tools when necessary.

Need Assistance? Contact Us

Our Support Team is available 24/7 to help with responsible gaming inquiries, account restrictions, and self-exclusion requests. These services are offered free of charge.

At Pin-Stars CA, we are committed to promoting a responsible, secure, and enjoyable gaming experience. If you need help, don’t hesitate to reach out at https://pin-stars-ca.net/.